Knowledgebase and FAQs - VOIPo

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  1. Can I disable international calling on my account? You can block outgoing international calls on your VOIPo account by doing the following:      1) Log in to your VPanel at account.voipo.com.      2) Select the "Features" tab.      3) Click ... Read More
  2. How can I block private or restricted numbers from calling me? To block private or restricted calls:      1) Log in to your account at account.voipo.com      2) Select the tab labeled "Features"      3) On the left column select "Private Call Handling" &... Read More
  3. Can I receive voicemail by email when someone leaves a message? Yes, you can have voicemail files emailed to you if a caller leaves a message.  To enable this, do the following:      1) Log in to your VPanel at account.voipo.com      2) Select the "Voic... Read More
  4. Telemarketer Block  Telemarketers are getting more and more crafty these days. We have integrated a telemarketer block system driven on community based submissions.  If you enable this feature, any calls flagged by you or other VOIPo users... Read More
  5. Network Failover Forwarding  Did the kids bring down the home Internet again?  With Failover Forwarding, simply specify an alternative contact number and our system will automatically forward calls anytime you've lost connection to our network.  By default F... Read More
  6. Outgoing Caller ID Select between sending your outgoing caller ID, marking your call as Private, or blocking all outgoing caller ID information (will typically show as Unknown). Available under your vPanel Account Management Tool account.voipo.com     &n... Read More
  7. Do Not Disturb Not in the mood for conversation? Turn 'DND' on, and all calls will be forwarded to voicemail or a busy tone. From your vPanel Account Management Tool account.voipo.com       1) Click on "Features"     ... Read More
  8. Call Blocking (Custom Inbound Route)  Route calls based upon your own unique criteria, all from the comfort of your web based vPanel account (located under Features -> Call routes-Incoming). Add specific numbers to route, define groups/contacts, or create your own custom rules ... Read More
  9. Call Forwarding Instantly forward all calls to an alternative phone number of your choosing. Additionally, you may forward calls based on a custom pre-defined criteria (Custom Inbound Call Routing). To setup call forwarding, login to your vPanel at account.v... Read More
  10. Are there any required bandwidth specifications to use VOIPo?  It is recommended that a minimum connection speed of 256Kbps is utilized in order to experience optimal quality with calls.  If there are any specific questions about this requirement, contact support at 877-998-6476  or send... Read More
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